Weather Shield Northwest
Effective Date: 27th February 2025
Last Updated: 27th February 2025

 

Weather Shield Northwest (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you interact with us via our website, lead forms, telemarketing, door marketing, and promotional campaigns.

 

1. Who We Are
Weather Shield Northwest
Showroom Address: 5 Tottington Road, Harwood, Bolton, BL2 4BN
Email: info@weathershieldnorthwest.com
Phone: 0800 193 3877 | 01204 308 731 | 07448 728 907
Website: www.weathershieldnw.co.uk

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2. Information We Collect
We collect and process personal information when you:

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Fill out a quote request form on our website.
Submit your details via a Facebook or online lead form.
Call, text, WhatsApp, or email us directly.
Visit our showroom and provide details for a quote.
Request a brochure download, where we collect contact details.
Provide information to door marketing agents who collect data from potential customers.
Speak to our telemarketing agents, who may record details for follow-up.
Engage with our digital marketing and advertising campaigns.

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Personal Data We Collect
Type of Data  Examples
Identity Information  Full name
Contact Information  Phone number, email (if provided)
Location Information  Full address, city/town (used for quotes and scheduling)
Product Interests  Windows, doors, other home improvement services
Additional Details  Number of windows/doors, type of property, budget, preferred installation dates
Marketing Preferences  Whether you have opted in for future contact
We may also collect IP addresses, browsing data, and engagement metrics from our website for analytics and advertising performance.

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3. How We Use Your Data
We process your personal data for the following purposes:

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A. Providing Our Services
To contact you and arrange a free, no-obligation quote
To process and follow up on your quote request
To schedule showroom visits and installations
To send confirmations, reminders, and updates

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B. Marketing & Future Communications
To follow up with you regarding your quote
To notify you about promotions, discounts, and home improvement offers
To send retargeted ads via Facebook, Google, and digital platforms
To conduct telemarketing and direct outreach (phone calls, SMS, WhatsApp)
To offer additional services, including maintenance and future upgrades

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You can opt out of marketing communications at any time by contacting us via email.

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4. Legal Basis for Processing Data (UK GDPR)
Under the UK GDPR, we process personal data under the following legal grounds:

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Legitimate Interest – To follow up on your inquiry and provide you with relevant services.
Consent – When you opt-in for marketing (e.g., email, SMS, retargeted ads).
Contractual Necessity – To arrange and deliver quotes, services, and installations.

 

5. How We Share Your Data
We do not sell, rent, or trade your data. However, we may share it with:

 

Trusted installation teams for service fulfillment.
Marketing platforms (Facebook, Google, etc.) to create targeted campaigns.
Telemarketing & door marketing agents who follow up on leads.
Service providers that help manage bookings, CRM, and secure data storage.
All third-party partners are required to comply with UK GDPR regulations.

 

6. Data Retention – How Long We Keep Your Data
We retain your data indefinitely, unless you request deletion.

 

If you proceed with a purchase, we retain data for warranty and service purposes.
If you do not proceed, we may contact you in the future to see if you’re still interested.
To request deletion, see Section 7 below.
7. Your Rights Under UK GDPR
You have the following rights under the UK GDPR:

 

Access – Request a copy of your data
Correction – Request changes to incorrect data
Erasure – Request deletion of your data
Restriction – Limit the processing of your data
Objection – Opt-out of marketing at any time
Data Portability – Request transfer of your data

 

How to exercise your rights:
Email us at: info@weathershieldnorthwest.com

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We will respond to all requests within 30 days.

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8. Data Security
We take data protection seriously and have implemented:

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Encrypted data storage for customer records.
Limited access to personal data (only authorized staff).
Regular audits to maintain compliance.

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9. Cookies & Tracking
Our website uses cookies and tracking tools for:

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Website performance analysis (Google Analytics).
Ad targeting and retargeting (Facebook Pixel, Google Ads).
Improving user experience and website functionality.

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You can disable cookies via your browser settings.

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10. Updates to This Privacy Policy
We may update this policy periodically to reflect:

 

Changes in UK data protection laws.
New marketing and data processing methods.
Expansion of our services and business operations.

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We encourage you to review this policy regularly.

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11. Contact Us
For any privacy-related concerns, please contact us:

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Weather Shield Northwest
Showroom Address: 5 Tottington Road, Harwood, Bolton, BL2 4BN
Email: info@weathershieldnorthwest.com
Phone: 0800 193 3877 | 01204 308 731 | 07448 728 907
Website: www.weathershieldnw.co.uk

 

Final Notes
This Privacy Policy is UK GDPR Compliant (Data Protection Act 2018).
It applies to all data collected via our website, ads, telemarketing, and door marketing agents.

Weather Shield North West Ltd | Home Improvement | Bolton, UK

Weather Shield is your trusted home improvement specialists in Bolton. Transform your home with our expert craftsmanship and helpful advice .Weather Shield North West Ltd Call now.